support could very well be our middle name

Rely on our application experts to help you get the information you need out of your system, to your specifications, when you need it. Because ResultsPlus has three decades in the fundraising segment, you are getting a reliable system—from a company who knows what they’re doing.

Your Software Support Agreement provides you with access to a variety of helpful resources. From email and fax to live phone support to software updates and user forums. Again, you’re getting a great application along with applied expertise.

After logging in you can ...

  • Submit questions to Support
  • Download product updates
  • Send a file to support for diagnostic purposes
  • Access newsletters
  • Subscribe to several available mailing lists (product updates, upgrades, newsletters)
  • A discussion forum is available to browse and post questions to other Metafile customers.

Access to these features is restricted to customers with current software maintenance agreements.

View our Support Scope of Service for additional information.